In Company Training - CRM
Our CRM (Customer Relationship Management) training can help your business to obtain better commercial results. We help prepare your company to explore customers as opportunities for relationships and help your commercial team maximize sales revenue.
We customize the content according to each business\'s needs and reality, ensuring the development of concepts, techniques, tools, and skills.
During the training, we discuss how CRM can be structured and implemented in your company and help the sales team understand the concepts and processes definitively.
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Contents
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Relationship as a competitive differential;
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Customer portfolio;
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Marketing of relationship;
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CRM fundamentals;
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The lifecycle of a complex sale;
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After-sales process;
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Applications of concepts in CRM software.
